Privacy Policy

CR Exports (Pvt) Ltd ("we", "us", or "our") operates the Coco Crunch website at cocolk.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us.

1. Information We Collect

We collect personal information that you voluntarily provide when using our contact form:

• Your name
• Email address
• Message content

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device type, and pages visited through standard server logs and analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and business requests
• To communicate with you about our products and export services
• To improve our website and user experience
• To comply with legal obligations

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business (such as email delivery services), provided they agree to keep your information confidential.

4. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you interact with our site. You can control cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for the duration of our business relationship and any applicable legal retention periods.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Withdraw consent for data processing at any time

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external websites you visit.

9. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: